The US Dept. of Homeland Security directive* has identified physical therapists as “Essential Critical Infrastructure Workers” and noted that “we have a special responsibility to maintain our normal work schedule.” Here at McCombs & Associates and Levelland Physical Therapy Physical Therapy, we consider it our duty to continue to care for our patients’ physical therapy needs during this time of crisis.

According to Dr. Matos, an expert in biologic surety and the management of select agent programs at federal facilities^: “Physical therapists are essential in flattening the curve of the COVID-19 pandemic. They play a key role in keeping people they can help out of the doctor offices and ER’s. This will not only free up the medical teams to treat those impacted by COVID-19, but also limit the exposure of those seeking the care of the physical therapist.”

In accordance with this directive and in an effort to continue to provide essential care to our physical therapy patients, we have chosen to remain open and to maintain normal business hours.  We have implemented the following strict measures to keep all our patients and staff safe and to stop the spread of coronavirus.

1. Staff and employees are not allowed to come to work if they have travelled out the country, or experienced any of the following symptoms or been around someone with the following symptoms until they have been cleared by the medical doctor: fever >100.4 deg, cough, difficulty breathing.
2. All patients must complete a coronavirus questionnaire with our staff before they can come in and be treated here in physical therapy.
3. We have rearranged tables and chairs to patients can maintain social distancing. Patients are never within 6 feet of one another.
4. Every table, chair, and piece of equipment is disinfected multiple times per day with disinfectant that kills coronavirus and again prior to using any equipment. (Even the pens are disinfected!)
5. Staff and therapists follow a strict handwashing and hand sanitizing protocol and will wear masks during treatments. We also have masks available for patients if they so desire during treatment.
6. Telehealth and E-Visits are also being offered as an option for our patients at this time.

We know we are experiencing difficult and unusual times with this coronavirus outbreak. We are committed to providing the highest quality physical therapy to relieve pain and restore function for our patients in a safe and clean environment. Please don’t hesitate to call us at 806-687-4311 (Lubbock Clinic) or 806-897-0540 (Levelland Clinic) if you have questions or are experiencing pain or disability and need to consult with a Doctor of Physical Therapy.

Sincerely,

Dr. Spencer McCombs, PT, DPT